Παραπομπή σε μορφή APA (7η εκδ.)

(2002). Crucial conversations: Tools for talking when stakes are high / by Kerry Patterson.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Crucial Conversations: Tools for Talking When Stakes Are High / by Kerry Patterson. 2002.

Παραπομπή σε μορφή MLA (9th εκδ.)

Crucial Conversations: Tools for Talking When Stakes Are High / by Kerry Patterson. 2002.