(2004). Business success through service excellence / Moira Clark and Susan Baker.
Chicagoスタイル(17版)引用形式Business Success Through Service Excellence / Moira Clark and Susan Baker. 2004.
MLA(9版)引用形式Business Success Through Service Excellence / Moira Clark and Susan Baker. 2004.
警告: この引用は必ずしも正確ではありません.