APA (7 ম সংস্করণ) উদ্ধৃতি

(1999). Reliability simplified: Going beyond quality to keep customers for life / H. James Harrington, Leslie C. Anderson.

শিকাগো স্টাইল (17 তম সংস্করণ) উদ্ধৃতি

Reliability Simplified: Going Beyond Quality to Keep Customers for Life / H. James Harrington, Leslie C. Anderson. 1999.

M.L.A (9 ম সংস্করণ) উদ্ধৃতি

Reliability Simplified: Going Beyond Quality to Keep Customers for Life / H. James Harrington, Leslie C. Anderson. 1999.