(2015). Message not received: Why business communication is broken and how to fix it / Phil Simon.
芝加哥风格引文Message Not Received: Why Business Communication Is Broken and How to Fix It / Phil Simon. 2015.
MLA引文Message Not Received: Why Business Communication Is Broken and How to Fix It / Phil Simon. 2015.
警告：这些引文格式不一定是100％准确.