Cita APA (7a ed.)

(1993). Making quality happen: How training can turn strategy into real improvement / Ted Cocheu.

Cita Chicago Style (17a ed.)

Making Quality Happen: How Training Can Turn Strategy into Real Improvement / Ted Cocheu. 1993.

Cita MLA (9a ed.)

Making Quality Happen: How Training Can Turn Strategy into Real Improvement / Ted Cocheu. 1993.