(2017). Exploring Services Science: 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings / edited by Stefano Za, Monica Drăgoicea, Maurizio Cavallari.
Čikaški stil citiranja (17. izdanje)Exploring Services Science: 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings / Edited by Stefano Za, Monica Drăgoicea, Maurizio Cavallari. 2017.
MLA način citiranja (9. izdanje)Exploring Services Science: 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings / Edited by Stefano Za, Monica Drăgoicea, Maurizio Cavallari. 2017.
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