(2003). Design and control of workflow processes: Business process management for the service industry / Hajo A. Reijers.
Chicago Style (17th ed.) CitationDesign and Control of Workflow Processes: Business Process Management for the Service Industry / Hajo A. Reijers. 2003.
MLA (9th ed.) CitationDesign and Control of Workflow Processes: Business Process Management for the Service Industry / Hajo A. Reijers. 2003.
Warning: These citations may not always be 100% accurate.