APA (7th ed.) Citation

(2003). Design and control of workflow processes: Business process management for the service industry / Hajo A. Reijers.

Chicago Style (17th ed.) Citation

Design and Control of Workflow Processes: Business Process Management for the Service Industry / Hajo A. Reijers. 2003.

MLA (9th ed.) Citation

Design and Control of Workflow Processes: Business Process Management for the Service Industry / Hajo A. Reijers. 2003.

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