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Format: Book
Language:English
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era
format Book
genre
geographic
id fb501fd7-e06a-4dae-8ebe-91b8da2c7ccf
isbn 3540011862
issn
language eng
physical xii, 320 pages :illustrations ;24 cm.
publication – publisher: Springer
  dateOfPublication: 2003
publishDate 2003
subjects
title Design and control of workflow processes : business process management for the service industry / Hajo A. Reijers.
topic Workflow
Production management
Service industries